M.O.H. Productions - Message On Hold Services


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Canada & U.S.A.
1-866-361-0029

Victoria
361-0029

Why Message On Hold

Statistics

  • On average, 7 out of 10 callers are placed on-hold.

  • The average hold time is 30 seconds and the average executive will spend over 60 hours a year on hold.

  • A Message On Hold system can reduce caller hang-ups by almost 79%.

  • Research clearly shows that callers stay on-hold up to 25% longer when listening to Messages On Hold.

  • Of the callers who hang up while on-hold, 34% will not call back.

  • In one study, 88% of callers preferred Messages On Hold to other options.

  • 16-20% of callers made a purchase based on an offer they heard from an "on-hold" advertisement.

  • While 94% of the average marketing budget is spent on enticing people to call a business, only 6% is spent on handling calls once they are received.


Sources: Inbound/Outbound. OHM Marketing Systems, Infomax Inc, Voice Response Inc. Voice Response Inc. Voice Response Inc. .



M.O.H. Productions Ltd. Victoria, B.C. Canada
Vancouver Island's #1 Choice for Message On Hold Services



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